Reviews
I went to Hush for a second opinion because they had a good BBB rating. The technician that the home warranty company sent to my rental house asked me to pay $650 out of pocket due to refrigerant leakage and maintenance issues. Something felt off because the air conditioner was newly installed in 2018. After going back and forth with the home warranty company and the contractor they sent, some red flags became more evident.
It was 110°F outside, so I called Hush. They sent a technician within two hours, and the temperature inside the home was 75°F. The technician from Hush checked everything thoroughly and took pictures. They reported back to me that there was nothing wrong with the air conditioning system, aside from the thermostat being set too low. They could have easily charged me several hundred dollars, but they didn't. Their honesty really touched me, especially in today's profit-driven business environment.
Had a great experience with Hush today. My AC went out on one of the hottest days of the year. Kim answered the phone when I called and said she would see if she could send someone over to check out the problem. She called me back in about 10 minutes with an update that someone would be at my house within the hour. I got the text alert that Kash would be arriving soon and he was on time. Kash was professional, listened to me and inspected my AC. It turned out it just needed some TLC with some cleaning and a standard maintenance (thanks to my dogs and all the hair they shed). He checked the system and it seemed to be running fine after he performed the maintenance. I appreciate Kash being quick and not trying to sell me anything unnecessary. I also appreciate Kim's quick response and her courtesy towards me in my panic that my AC was not working on a super hot day. Would definitely recommend Hush!
Hush Air is the only company that I will ever use for air conditioning! They are honest, reliable, prompt, and they have great prices! They have saved us significant money multiple times and helped us make informed decisions while solving problems with temporary solutions, if needed to get back to comfort in the immediate while waiting on a more permanent solution. Our most recent issue was resolved very quickly and professionally, and only cost us the cost of the call without any attempt to upsell.
I literally will not call any other AC company when we have issues. And I recommend this company to everyone!
Darren is honest, fair, straight up and prompt. All the guys are very efficient and make good on their work. I would recommend them to anyone above all the other air-conditioning services I have ever used.
Hush replaced my old AC and gas furnace with a new all-electrical Trane heat pump and blower back in January 2023. It has been working great in both the summer and winter, and has been on pretty much 24/7 ever since, with no issues. The technicians who perform the routine maintenance on my unit since then are also friendly and do a nice job keeping things working.
I appreciated the quick response. Technicians were very helpful, showed us how to prevent future problems.
First class! Hush installed my AC a few years ago. Have had no problems at all. AC is cold and make house so comfortable in the summer. Darren the owner and staff are first class operation.
Thank you Hush Air!!!
I have used Hush Air for over 10yrs and at 4 different properties. They have always been on time, professional and most importantly honest.
From the start of process for looking for a new AC unit Hush Air , Darren, Kim and Kash were extremely helpful and very honest about what I was receiving. The installation was extremely professional and clean and all my questions answered with a smile. Well deserved reputation for honesty , integrity and professionalism.????
